SERVICES: PUBLIC SECTOR

ADVANCED & REFRESHER INTERVIEW SKILLS

Duration - 2 / 3 Days

Target Audience

All persons that have been involved in interviewing of witnesses and suspects and have already received training or have experience in this area, and relevant legislation.

Course Aim

To provide the opportunity to identify and explore the psychological aspects of interviewing, and to develop a range of questioning skills to maximise the gathering of evidence and information from both witnesses and suspects.

Topics Covered

• Skills of an interviewer
• Psychology and interviewing
• Refresher re PEACE model
• Listening skills
• Questioning skills
• Questioning techniques to assist with gathering evidence
• Conversation management
• Cognitive interviewing

Specific learning outcomes will be written to suit the customer's needs

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