SERVICES: PUBLIC SECTOR

ADMINISTERING OFFICIAL CAUTIONS AND ADMINISTRATIVE PENALTIES

Duration - 1 Day

Target Audience

All persons involved in the duties of administering official Cautions and Administrative Penalties.

Course Aim

To provide the opportunity for delegates to recognise and understand the legal and administrative responsibilities with regard to administering official Cautions and Administrative Penalties.

Topics Covered

• Alternatives to prosecution and the investigation process
• Overview of Social Security legislation
• The Decision making process
• Interpersonal skills
• Procedure when administering cautions
• Procedure when administering administrative penalty
• Who should administer the procedures
• Procedure for refusals to accept caution etc
• Relevant forms

Specific learning outcomes will be written to suit the customer's needs

Return to course list  |  Send an enquiry