SERVICES: PUBLIC SECTOR

DOCUMENT VERIFICATION TRAINING

Duration - Half Day / 1 Day

Target Audience

All persons involved in the scrutiny of original or photocopy identity documents, which are used as proof of identity.

Course Aim

To provide the opportunity to critically examine and assess a range of documentation to establish the potential for discovering forged and counterfeit documents, and how to use the information building up a picture of a persons identity through recognised questioning skills.

Topics

• Profiling a person's history and potential weaknesses
• The impact of identity documents against the profile
• The different techniques available for use in document scrutiny
• Driving licence identification
• Passport identification
• Utility bills identification
• Developing effective questioning skills to elicit information
• PEACE model of interviewing

Specific learning outcomes will be written to suit the customer's needs

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