SERVICES: PUBLIC SECTOR

FRAUD AWARENESS TRAINING

Duration - 1 Day

Target Audience

Persons involved in any aspect of the investigation process dealing with application forms whether directly or indirectly, such as support staff and housing staff providing referrals.

Course Aim

To acquaint staff with an understanding of how fraud is committed, by whom and the best methods of prevention and detection.

Topics covered

• Different methods of committing fraud
• How the fraudster operates
• What motivates a fraudster?
• Preventing fraud
• Scrutiny of information in application forms
• Effective communication skills to elicit information

Specific learning outcomes will be written to suit the customer's needs

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